The friendly and knowledgeable patient account representatives in our business office are here to help you understand your bill as well as access financial assistance if needed.
Antelope Valley Hospital will submit claims directly to your insurance company for payment. Our registration personnel will ask for your insurance information each time you visit. Providing complete insurance information at the time of registration will assure your account is billed correctly.
Regardless of insurance coverage, patients are ultimately responsible for payment of their medical bills. We will first bill your insurance on your behalf and make all reasonable efforts to obtain payment from the insurance carrier.
Payment of all known deductibles, co‑payments, and non‑covered services for pre‑scheduled procedures and admissions will be requested prior to services being rendered.
Antelope Valley Hospital accepts Medicare‑assignment and dozens of local and national health insurance plans. Below is a list of health insurance plans with which we contract. If you have any questions, please call 661‑949‑5635
We accept all major credit cards as a convenience to our patients as well as personal checks, cashier’s checks and cash.
You can pay your bill in person at the cashier window located on the first floor of the hospital, by phone using a credit card or by mailing a payment to the hospital.
In addition to your bill from the hospital, you may receive bills from the Emergency Department physicians, radiologist, anesthesiologist or other specialists. Please contact their offices directly if you have questions concerning their bills.
Antelope Valley Hospital offers financial counseling and assistance to meet the changing financial situations and challenges of our patients. Available resources include discounts, charity, monthly payment plans and many other financial programs. If you are admitted to Antelope Valley Hospital, one of our financial counselors will speak with you to determine your eligibility and assist you with the application process. For more information, inquire with the registration staff at the hospital or by calling 661‑949‑5781. To view our Financial Assistance Policy, click here. You can download the financial assistance application in English or Spanish.
If you need to speak with a financial counselor during your stay please call extension 5635, from your room phone. If you need assistance or have any questions once you have been discharged you can contact the business office directly at 661‑949‑5781 or 800‑403‑1857.