Open Accessibility Menu
Hide

Visiting Hours & Policies

Updated: August 10, 2021 — Please check back often as information may change.

REQUIREMENTS FOR VISITORS IN HOSPITAL PERMITTED ONLY IN ACCORDANCE WITH THE CALIFORNIA DEPARTMENT OF PUBLIC HEALTH ORDER (effective midnight, August 10, 2021)

Antelope Valley Hospital MUST VERIFY either:

  1. Visitors are fully vaccinated; OR
  2. For unvaccinated or partially vaccinated visitors, verified documentation of a negative SARS- CoV-2 test within 72-hours.

The following are the ONLY APPROVED modes of verifying vaccination:

  1. COVID-19 Vaccination Record Card (white card) issued by DHHS or World Health Organization (WHO yellow card) which includes name of person vaccinated, type of vaccine provided and date last dose administered; OR
  2. A photo of a Vaccination Record Card as a separate document; OR
  3. A photo of the client’s Vaccination Record Card stored on a phone or electronic device; OR
  4. Documentation of COVID-19 vaccination from a healthcare provider; OR
  5. Digital record that includes a QR code that when scanned by a SMART Health Card reader displays to the reader client name, date of birth, vaccine dates and vaccine type.

All Visitors – REGARDLESS OF VACCINATION STATUS OR TEST RESULT MUST:

  1. Wear a well-fitting face mask – SURGICAL MASK OR DOUBLE MASKING upon entry to the hospital
  2. Wear any other personal protective equipment (PPE) hospital personnel deem appropriate to the situation while in the patient’s room; AND
  3. Physically distance, at all times, from healthcare personnel and other patients / residents / visitors that are not part of their group

Failure to comply with the above guidelines will result in dismissal from the facility.

**Addendum made to Visitor Policy: August 11, 2021**

Visitors will be allowed to see patients between 8:00 a.m. to 8:00 p.m., Monday through Sunday.

To ensure the safety of patients, hospital personnel and visitors, there are a few safety measures and guidelines that will remain in place. Hospital visitors will need to adhere to the new visitation guidelines:

  • Patients may have up to 2 visitors in the patient room at any time, this will include patients in the Emergency Department.
  • Children visiting the hospital are required to be 16 years of age or older. Children less than 16 years of age will require hospital approval.
  • The same visiting hours will apply to our Women & Infants Pavilion, which includes Labor & Delivery, Neonatal Intensive Care (NICU), and Pediatric Unit. See below for specific unit guidelines.
  • Mental Health unit will resume visiting hours from 6:00 p.m. to 8:00 p.m. with one visitor per patient. No bags or purses will be permitted in this unit.
  • Surgery/Procedure one support person is permitted.
  • COVID patient rooms & ICU patient rooms: Drinks, food, flowers, personal blankets and stuffed animals are not permitted at this time.

The safety of our patients and staff are AVH’s top priority, and as we start to reopen normal patient services, enhanced safety measures will remain in place to help minimize the spread of COVID-19.

Visitation Safety Measures

  • Temperature will be taken prior to entering the hospital. AVH will restrict anyone showing signs of COVID, including cough and fever.
  • Visitors must check-in at the temperature monitoring stations located at the Main Hospital and Women & Infants Pavilion’s primary entrances.
  • Procedure (paper) face masks are required, and must be worn at all times while in the hospital. If you do not have a face mask, AVH will provide one for you.
  • If visiting a COVID positive patient, additional personal protective equipment (PPE) will be required and provided by the hospital. If preferred, AVH will facilitate a ZOOM call for ICU and PCU remote visits.

Women & Infants Pavilion Visitor Guidelines

Regardless of age, all Women & Infants Pavilion (WIP) visitors MUST VERIFY either:

  1. Visitors are fully vaccinated; OR
  2. For unvaccinated or partially vaccinated visitors, verified documentation of a negative SARS- CoV-2 test within 72-hours.

WIP Visiting hours will be open from 8:00 a.m. to 8:00 p.m.

WIP sibling visiting hours are from 12:00 p.m. to 6:00 p.m. - Siblings must be able to wear a mask during the duration of the visit (siblings must be 2+ years of age / maximum of 2 siblings at a time).

Mothers who are COVID positive can have visitors. Visitors will be given specific visiting guidelines and PPE (personal protective equipment) by a nurse. The visitor must wear a surgical gown and N95 at all times while in the patient's room .

The WIP lobby is currently closed to visitors.

Specific unit guidelines:

Labor and Delivery will allow two support persons and there is no trading out of visitors.

Antepartum patients: two support persons may visit at a time. One overnight guest is allowed during stay.

Triage patients: One support person is allowed, until patient is admitted to hospital.

Couplet Care/Postpartum will allow 2 visitors (significant other or support person) at a time. One support person over the age 18 years is allowed to stay overnight.

NICU will allow 2 visitors (parent(s)/significant other or support person) at a time. There is no changing out of visitors/support persons without management permission due to the need to limit visitors in the unit for infant’s safety. Parents have 24-hour access to their baby. Specific NICU visiting rules will be given to parents if baby is born to COVID positive mother, and infant admitted to NICU.

Pediatrics will allow 2 visitors (parent(s)/significant other or support person) at a time. Patients admitted to pediatrics will be given specific visiting guidelines by nurse. Parents have 24-hour access to their child.

AVH appreciates the public’s understanding, as we balance our patients’ needs for emotional support, and the need to stop the spread of infection. Please call the hospital at (661) 949-5000 to inquire about a patient.

Visiting Policies

All visitors must check‑in at the security desk before visiting a patient. Visitors may be asked to show identification to obtain a visitor pass. All visitors must display their visitor pass at chest level at all times.

Visitors must wear shirts and shoes at all times.

The number of visitors a patient can have may be restricted based on patient needs.

Visitors may be asked to leave the room when patients receive care or treatment.

Visitors may not sit or lie down on patient beds, use patient bathrooms, or other in‑room facilities due to infection‑control concerns.

Videography, photography, filming and audio recording of any kind are strictly prohibited unless prior authorization has been granted.

Service animals are allowed to visit patient rooms as long as the animal is not harmful to patients or won’t interfere with treatment.

Visitors are asked to behave in a way that promotes a healing environment and to abstain from any disruptive or disorderly conduct. If, at any time, the hospital staff feels that a visitor is creating a problem, is not following infection‑control practices, and/or presents a threat to the care and safety of others in the hospital, that visitor will be asked to leave the hospital grounds.

To view our visitor policy, click here.

**Addendum made to Visitor Policy: August 11, 2021**

**Our visitation policy may be changed or updated at any time**