We are committed to patient privacy and ensure that your medical information is kept confidential in accordance with the law. We offer two ways to securely access your patient records:
Antelope Valley Hospital’s Patient Health Portal
Antelope Valley Hospital’s secure online patient health portal allows certain patients to access their health information online. It also allows a patient to designate a representative who also is allowed to access their information.
Currently the online patient health portal can be accessed by inpatients who were discharged after October 1, 2014, and who provided an email address while an inpatient. A designated representative who meets the above criteria also can be appointed to access the portal.
To access our secure online patient health portal, visit https://app.relayhealth.com.
Medical Records Department
Patients may request hard copies or a compact disc (CD) of their medical records using our medical records authorization form (Spanish authorization). To speak to someone directly, call 661‑949‑5011.
The Authorization for Use and Disclosure of Health Information may be obtained from the Medical Records department. We can fax, mail or email it to you, or you may come in person to the Medical Records department. Identification is required. If the authorization is signed by someone other than the patient, supporting identification and/or documents may be necessary. Special restrictions apply to Psychiatric and adoption records and HIV results. Please contact the Medical Records department for specific information regarding these circumstances.
The first abstract will be provided free of charge for discharges on or after March 13, 2006. Abstract includes demographic cover sheet, Emergency Department record, physician‑dictated reports and diagnostic reports (lab, x‑ray, EKG, etc.) Otherwise charges are as follows:
Standard size pages: .25 cents per page
Pages from microfilm: .50 cents per page
Photo reproduction: Actual cost
Compact Disc: $5 (only applies to electronic records)
We make every effort to respond in a timely manner to your request for release of information. Our goal is to process your request within ten working days from our receipt of the completed authorization form.
Note: This section is intended to furnish you with basic information regarding the release of medical records. It does not cover all aspects of use and disclosure of protected health information. For more information about your privacy rights, see the "Notice of Privacy Practices" available on this website or contact the Medical Records department.
Birth certificates are issued by the Los Angeles County Department of Public Health. AVH provides pertinent information to the county, which is used to create the official birth certificate. You can obtain a copy from the Los Angeles County Registrar‑Recorder/County Clerk.